Here's what's going on with presale tickets

Greetings all...It's about 9:45 on Wednesday and the ticket system is down. Of course, this decides to happen right after last year's Blaze ticket buyers were given a presale notice.

But, don't fret, Historic Hudson Valley's self-described "head nerd" tells me he's working on it. Here's what he said:

"I was syncing some fresh tunes to my iPod (Halloween music, 'course) when the Distant Early Web Warning system alerted me to a problem with the Blaze Print@Home tickets. Since we want everyone to have tickets in all their colorful glory, I paused ticket ordering while I fix the problem. A mere glitch that will soon be put aright... Please stand by."

I'll update the blog once I know this is fixed. 

Thanks for your patience everyone!

Comments (20)

Janet
written by BlazeBlogger, September 17, 2008 @ 02:54 PM
Janet: I've forwarded your issue to the Blaze Websales department and they will get right on it. Don't worry, your spot is secure. Thanks for being patient!

-BB
online tickets
written by Janet Deuell, September 17, 2008 @ 11:30 AM
I ordered tickets on line for the great Jack O'Lantern Blaze for Oct.25 which have been confirmed and processed, but I am unable to print them out. order#96793000000 and authorization code is 096685. Ordered 9/16/08. How do I get the tickets?
unable to print tickets
written by Carter L.Dorzbacher, October 17, 2007 @ 07:30 AM
clicked on link and was unable to print tickets. Show is next week how do I get tickets??
reserved tix. with conf.#
written by JD, October 06, 2007 @ 02:07 PM
I purchased blaze tix online,but can't print them(like so many others) I do have a conf# and would like to pick them up at the event. Please let me know if I should send you this number,or what i should do to obtain my tix (for 10/12)

Thank you so much
JD
unprintable tickets
written by pdk, October 06, 2007 @ 08:18 AM
I am in a panic!!!!!, I arranged for my family to buy tickets the same night and time as me and I am unable to print tickets to confirm my purchase. We live in different areas and I thought this would be nice to get together. our tickets purchase are for oct. 26 at 8:30. Please advise me. Thank You
Help
written by Anne Santini, September 26, 2007 @ 08:26 AM
I can not print out my tickets. P.lease advise. thank you
blaze tickets
written by michael Rothstein, September 24, 2007 @ 07:51 PM
i bought tickets for Oct.11 and were supposed to be emailed to me. I never received them what should i do???
printing tkts
written by melissad, September 16, 2007 @ 10:24 AM
Help... I can't get to the link to print my tickets!
New member
written by M.A.M., September 16, 2007 @ 08:25 AM
Hello, I just signed up for a family membership. I received a confirmation stating the amount of $100 charge to my credit card almost immeadiately. I followed the directions, disabled my web blockers and fire walls and still am not able to obtain my tickets to the October halloween events. I am a new donor to this particular organization and am hoping that it was not a mistake signing up. Please advise on how I may obtain the tickets I planned on receiving as a result of joining.

Thank you for your time and trouble.
MM
About the "Shop" page
written by BlazeBlogger, September 05, 2007 @ 05:03 PM
Barbara (and anyone else stuck in a loop): When you get to the Shop page, you'll see Blaze and Legend and Kykuit tickets at the top with the "learn more" links. Those links bring you to general information about the event. But, if you want to actually BUY tickets, just scroll down slightly and you'll see "Step 1" and "Step 2." Click on the date there and you'll be on your way. I promise!

-BB
still in a loop
written by barbara, September 05, 2007 @ 04:42 PM
thanks . i have the link. when i click on it i go to a page that says "shop". i click on the blaze info. it brings me to a page that says "purchase online." i click on that and it goes back to the shop page and round and round.
Direct link
written by BlazeBlogger, September 05, 2007 @ 03:55 PM
Barbara: Here's the direct link:

https://websales.hudsonvalley.org/ecommerce/

Once you're there, click on the date. It will bring up a calendar on the right hand side. Select the date you want to attend, then you will see Blaze (and Legend if it's being held that evening) under "Step 2". Click on the event you want and it shows you the times. From there it should be self-explanatory. Let me know if this helps.

-BB
...
written by barbara, September 05, 2007 @ 03:50 PM
I'm in a loop. i can't get to the page to purchase tickets. It keeps bringing me back to the same page over and over. Is this just because the system is busy?
Ordering tickets
written by Ann, September 05, 2007 @ 01:03 PM
I clicked on the link to order tickets, but the system is pretty confusing. Once I select the date I want only Kykuit tours comes up. Does that mean it's sold out or is there something else I need to do? Thanks!
My last night's ticket order....
written by BlazeCustomer, September 05, 2007 @ 11:23 AM
Will you let us know in a second email if our order has gone through?
Notice...
written by BlazeBlogger, September 05, 2007 @ 11:10 AM
Pumpkin Fan: I'll post a new blog entry as soon as the ticket system is back up. Head Nerd just confirmed that he's made substantial progress. Before it goes back online, he needs to make sure people who ordered last night (and there were lots) actually got their tickets processed correctly. Once that's done, the whole system goes back up.

Eric: It should just be a little bit longer, then you don't have to worry about the phone.

-BB
Second notice?
written by Pumpkin Fan, September 05, 2007 @ 11:04 AM
Silly question, but will we get a second notice when the site is back up so that we can buy our presale tickets? or must we keep returning in the hopes that our pumpkin dreams will not be dashed?
Sorry about the problems but ....
written by Eric, September 05, 2007 @ 10:59 AM
I understand you are having problems but shouldn't the $2 surcharge be waived if you don't have the websales up and running?
The link...
written by BlazeBlogger, September 05, 2007 @ 09:09 AM
Hi Erin: The system is not working yet, but here's the link. I'll post again once I know it's working.

https://websales.hudsonvalley.org/ecommerce/

-BB
...
written by Erin, September 05, 2007 @ 09:07 AM
Where is this website where you can order the tickets? I can't seem to find it.

Write comment
quote
bold
italicize
underline
strike
url
image
quote
quote
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley
Smiley

busy
Bloggin' 'bout HHV

BlazeBlogger and HVBlogger report on everything happening at Historic Hudson Valley.

Talk to us about your HHV experiences! Send us cool images and video and we just might post 'em.

On Facebook? Become a fan of the Great Jack O'Lantern Blaze.

On Twitter? Follow us! twitter.com/HHValley.

On MySpace? Make friends with the Great Jack O'Lantern Blaze.

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Upcoming Events
The Chagall Suite on piano
March 28, 2010
Sheep-to-Shawl
April 17, 2010
Pinkster - An African-American Celebration of Spring
May 16, 2010
Animals & Acrobats
May 29, 2010
Animals & Acrobats
May 30, 2010
see more ...
Posts by Topic (Tags)

Archive
HVBlog RSS Feed
Keep up with the latest posts by subscribing to this feed.
feed image