I've just learned that there was a glitch with tickets that were purchased from about 5 last night till about 11 this morning. (Those of you who were asking earlier if the site was down or tickets are sold out, apparently the site was down briefly this morning while the glitch was being fixed.)

Ticket buyers receive two e-mails: The first is a confirmation, while the second contains a link to the PDF of the tickets. But, for those of you who bought during this time frame (5 last night till this morning), the PDF is only one page, and hence only one ticket. The PDF should have one page PER TICKET. Thus, if you bought five tickets, the PDF should have five pages to print out.

For those who bought tickets during this time frame and got faulty PDFs, the Powers o' Blaze ticketing will be sending tickets via snail mail. I'm told they know exactly who was affected. So, don't worry. Here's what they said:

We apologize for a glitch in our system. You will receive paper tickets via regular mail, and your eticket(s) will be voided. The tickets will be mailed to the address you provided in your Guest Record.

Again, our apologies.

The glitch is now corrected and the system is up and functional.

For those of you wondering about the 6:30 and 7 pm time slots, they are off-line temporarily while the HHV techs figure out a particularly pesty problem involving the print-at-home tickets.

Estimated time for those being back on line is around 5 pm tomorrow. 

The time slots won't disappear like this when they are sold out. They will appear as having "0" availability.

I can tell you that 6:30, 7 and 7:30 tickets for Oct. 20 are gone. Those went really fast, and 8 pm is on its way out. The other dates (I think) all have at least some availability left in those early time slots.

First off, if you're having difficulty, thanks for your patience trying to buy tickets online. Historic Hudson Valley is using the same software as last year (and this year for Kykuit tickets) and yes, it can seem a little confusing the first time you go through it. But it's not that tough once you get the hang of it. Here's a step-by-step primer:

1. Click on the "shop" link , which brings you to the ticket buying page, where you can buy tickets for Blaze, Legend Evenings, and Kykuit tours.

2. IF YOU ARE A MEMBER...click on the "Member login" button and (you guessed it) log in. This allows you to book Members tickets, which is a good thing because they are free. Remember, Members this year need reservations. The number of Member tickets you can buy depends on what kind of membership you hold. You can, of course, buy member and non-member tickets. Once you've logged in, the "Member login" button will change to "Logged in as Member [number]"

2a. IF YOU ARE NOT A MEMBER...ignore what I just said.

3. Next, scroll down the page and you'll see "Step 1." (There's another reminder there that if you're a member, you should log in.)

4. Click on the date that appears there, which will be today's date. Once you've done that, a calendar will appear on the right hand side of the page, allowing you to change the date.

5. Select the date on the calendar you want to come to Blaze or Legend.

6. Assuming you've selected a date when Blaze and/or Legend is taking place, you will now see those events as an option under "Step 2."

7. Click on the event you want under "Step 2."

8. Now, you'll see the various time slots that are available for that evening, and how many tickets are left.

9. Click on the time slot you want and follow the instructions from there.

It should be a piece of cake from that point on. The tricky part is dealing with the calendar. Any other questions? Post 'em here and we'll get 'em answered.

OK, the Powers o' Blaze/Legend Technology tell me that ticket sales for the October events are back online as of 2:30 p.m.

Those who ordered tickets last night should have now received their second e-mail, which contains a link to the PDF print-at-home tickets.

Here's a direct link to the page:

https://websales.hudsonvalley.org/ecommerce/

Once there, under "Step 1," choose the date you are interested in and scroll down until you see "Blaze" or "Legend." Click on the event and the available times come up. From there it should be self-explanatory. Any other problems let me know and I'll see what I can find out.

P.S. Looks like the Blaze slot at 7 p.m. on Saturday, Oct. 27, is the most sought after. Less than 50 tickets left as I type this. And once they're gone...they're gone!